Test Admin Guide

You can view and manage the status of all test takers from the Test Taker Management tab on the test management page.

Click a test taker’s name to access their detailed information page.

  • Check each test taker's Demo Test completion status and invitation status.

  • Verify whether they have completed the demo test.

  • Review the email invitation status and whether it has been opened.

  • Filter & Search

    • Filter: Filter by invitation status or demo test completion.

    • Search bar: Search by name, email, or registration number.

  • Actions (⋮ icon on the right side of the list)

    • Resend invitation email

    • Delete applicant(s)

      (If the test taker has not taken the test, the used invitation credit will be restored.)

Email delivery may take up to 30 minutes depending on server status.

Managing Test Results

  • View the test results of all test takers.

  • Use filters to search for test takers who scored above a certain threshold.

For details on test taker status labels, see the document below.

🔗Check a test taker’s test status


You can access an individual test taker’s page by clicking on their name or registration number in the test taker list at the bottom of the test management page.

  • View the test taker's name, registration number, and email.

  • Check current status, registration/start/end time, and recorded video (if applicable).


Available options may vary depending on the test taker's status and selected test settings.

  • Send Message

    Send a direct message to a test taker during the test. (For two-way communication, use the Proctor Chat feature.)

  • Allow Test Access

    Allow access for test takers who skipped the mandatory demo test.

  • Pre-test devices connection

    Indicates whether the test taker connected their camera during the demo test.(applies to demo tests after Dec 18, 2023).

  • Pre-test

    Confirms whether the test taker completed the final step of the demo test (clicking Finish Demo).

  • Copy Test Link

    Copy a unique access link for the test taker.

    Useful when the invitation email wasn't received.

    Each link is unique and must only be shared with the assigned test taker.

  • Resend Invitation

    Resend the invitation email if the test taker didn’t receive it.

  • Print Page

    Print the Test Taker Page.

  • Interview Screen

    View the test taker's submission history in interview format.

  • Test without microphone

    Allows test access even without a mic.

    Use only in exceptional cases where a mic cannot be connected.


  • Reset access lock

    If multiple logins are restricted, allow access from a new browser.

  • Give more time

    Extend the test taker’s time limit. (Enter in seconds)


  • Restart

    Reopen the test for a test taker who has already completed it.

  • Recording file

    Watch the test recording after completion.

    Recordings are deleted after 30 days – see Privacy Policy


You can review detailed information on the test taker's performance.

View the score and time spent on each question.


If video proctoring is enabled, you can check behavior logs, memos, and chat history recorded during the test.

Under the Notes section, admins can leave comments about the test taker.

These comments are not visible to the test taker.


At the bottom of the test taker's page, you can review submitted answers.

For more details, see this link.