“We don’t have enough staff to monitor many test takers in real time.”
“We’re unsure how to set up rules for a video-proctored test.”
“We want to minimize the resources needed for test operation.”
Are you facing challenges managing a video proctoring test?
If real-time video monitoring is required, you can use Grepp’s video proctoring support service.
Apply standardized test regulations used by major enterprises, academic societies, and universities,
and benefit from Grepp’s expertise and extensive experience!
If you need support operating a test without video proctoring,
please contact us via the chat icon at the bottom right corner of the screen!
During test creation, select Video Proctoring – Request Grepp’s Proctoring Support Service.
Please check the guidelines and follow the steps below.
Important Notes
You can only request dates at least 14 days in advance, so please plan ahead.
Especially during peak testing/recruitment seasons, requests are high—early requests are recommended.
For tests with fewer than 50 test takers, requests may not be approved, or a minimum operating fee may apply.
If the number of test takers exceeds 5,000, separate consultation is required.
Please contact us via the chat icon at the bottom right corner.
When using Grepp’s proctoring support service, tests are conducted based on Grepp’s standard test settings and regulations.
All tests are run as simultaneous tests (all test takers start at the same time).
Requests are approved only if the test schedule can be supported based on existing reservations and server availability.
During test creation, request Grepp’s video proctoring support.
Follow the steps provided.
Some instructions include general test creation steps — look for those marked with a ️ icon.
The operations team will review the requested test date and inform you whether the request can be approved.
You’ll receive the result within 3–5 business days.
Check the test status and notifications in the test management page.
You’ll also receive an email update.
A test manager will be assigned, and all further communication will go through them.
This means the schedule is already full or other internal issues prevent us from supporting the test.
Please review the provided reason for rejection.